Frequently Asked Questions
Frequently Asked Questions
Question: Do I need a “referral” (i.e., from another dentist or
someone else) to make an appointment?
Answer: No, you do not. Many of our patients are referred by
their dentist, and others by a family member or friend.
However, a specific or formal referral is not required.
Simply call to our office (at 305-935-7501), and one of
our office staff members will be happy to speak,
answer any questions, and help you make an appointment.
Question: If I have insurance, will the office file my insurance for me?
Answer: Yes. We make every effort to work with all conventional insurance plans.
Our office staff will also be happy to check the nature of your coverage and
benefits, even prior to the time of your appointment. We are then often
able to provide you with an estimate of what your insurance company is
expected to cover, and what portion, if any, would not be covered. We then
file your insurance for you, having you pay only your estimated portion.
Question: What if you are not in my insurance “network?”
Answer: In many or most cases, this does not matter, and we are able to verify your
benefits and file your insurance for you, much as we would for any patient
with any insurance plan. In the small number of cases in which there may be
a significant difference in the amount of your estimated copayment if you
went “in-network,” methods of reducing or even eliminating those differences
for you may be possible or available (i.e., so that your estimated copayment
may end up being the “same” or “similar” to if you had gone to a network
provider on your list).
Many patients over the years have also informed us that they have actually
“made out worse” from a financial standpoint when they decided to go “in
network.” They have shared familiar stories of being charged excessive
co-payments for certain procedures not covered under their network
insurance plans - such as IV sedation/anesthesia, or for procedures that
may not have actually been necessary - such as “bone grafting” after
extractions and others, and have reported paying far greater amounts
than if they had not decided to go “in network.”